100% CARBON NEUTRAL PRINTS

Delivery

How much does postage cost?

Postage within the UK is by Royal Mail recorded delivery and is £6.00, we will email you tracking details as soon as your item(s) has been shipped so you can see exactly when it will arrive.

International postage is by tracked courier (specific to country) and is £7.00 anywhere in the world, we will email you tracking details as soon as your item(s) has been shipped so you can see exactly when it will arrive.

 

How long does delivery take?

UK deliveries take between 3-5 working days.

International deliveries take between 5-15 working days.

 

How is the artwork packaged?

We take great care to ensure your artwork is packaged safely. Artwork is carefully rolled with a tissue paper layer to avoid scratches and then wrapped in biodegradable bubble wrap before being secured in our cardboard tubes and sealed at both ends. 

 

Can I return my order?

We are committed to quality and your satisfaction is 100% guaranteed. However if for any reason you are not completely satisfied with your purchase we do offer a full refund. Please repackage and return any item(s) within 14 days of receipt. Our return address can be found on your delivery packaging.

As soon as we receive the return and as long as it is labelled with the order number then we will immediately refund you the fulfilment charges back to the same card on file. We do not refund the delivery charges I'm afraid.

 

What should I do if my print is damaged?

If a print is damaged, or the order is in some way defective, we will send a replacement print free of charge and cover the delivery costs of a replacement. Alternatively, you can request a refund.

Please get in touch at info@makemyday.studio

 

 

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